Find & Hire Truck Drivers

What are Driver Tiers? How do they affect me as a Relay Driver?

Driver Tiers are calculated from your relevant verified work experience and rating based on reviews from Carriers on the network. The better your Driver Tier the more and higher paying runs you’ll see and have access to.

Tier 1 – Certified Elite

Clean MVR , 5 star ratings, 25+ completed Relays, drives both manual and auto.

Tier 2 – Certified Pro

1 or less MVR violations, 3+ years continuous recent tractor trailer experience,  4.5 star ratings, drives both manual and auto.

Tier 3 – Vetted Only

2 or less MVR violations, at least 2 years of experience, 4.5 star ratings, or can only drive auto.

How do I improve my Driver Tier rating?

After every 15 Relay runs your tier gets recalculated based on your ratings and reviews. Every time you accept and complete a run carriers review your performance in the following categories…

Attitude – The carriers are rating you based on how positive your attitude is to work with and how willing and helpful you are to help solve issues on the road.

Communication – You get rated based on how well you communicate when on the road. Do you let carriers know of issues as soon as they happen? Do you respond quickly to carrier messages and calls?

Timeliness – You are rated on how well you keep up with pick up and delivery times on runs. You should always strive to be safe and efficient when you  are getting from point A to point B and checking in/out of places during your runs.

Professionalism – Demonstrate you are a safe driver and ensure you approach all things in a professional manner. Using fowl language, complaining, not wearing your Relay safety vest, etc will negatively impact your rating.

How do I see my Driver Tier rating?

You can see your current Driver Tier by going to your Home Screen, clicking on Settings, and clicking on your star rating in your Settings page.

If you have a question about Relay or how it works, we'd love to help.

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Click on the chat icon at the bottom to live chat with a member from our carrier success team. Chat hours are M-F 6AM-6PM PST

We can't wait to show you how easy it is to use Relay On Demand to get drivers for your trucks.

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Elite drivers at the right cost that works for you!

One simple low cost membership

You can use your 15-day free trial to join and start booking/dispatching drivers right away! To unlock the full power of the Relay network you need a monthly membership.  Complete the form at the bottom of this page to see more details about our pricing plans.

Once a member, you set the rate to pay drivers

When you create a run or shift, the Relay app will show you a market rate that other carriers are paying for a similar run to help you set a rate. Our smart algorithms help you always secure drivers at the lowest rates possible. Set your own rate either hourly, per mile, or on a per trip/shift basis. 

Are there any additional fees?

Credit Card Payment Processing Fee

There is a 3.5% charge when using a credit card to pay drivers who drive for you through Relay.

Whenever you create/schedule a run you’ll see the driver cost and fees upfront everytime.

Spend ZERO time managing drivers on the Relay Network

Relay takes away the hassle of trying to manage a fleet of drivers and stay compliant.

Insurance

Relay provides optional coverage the first time you use a driver. Once a driver becomes a repeat driver by doing multiple shifts or runs then you easily add them to your policy by downloading the driver DQF  file right from the app.

Driver Payments

You set the pay rate and Relay takes care of paying the driver for you. There is no need for you to manage payroll, taxes, etc. We charge your card at the end of each run and pay the driver.

DOT Compliance

Relay handles the DOT compliance like drug testing and consortiums, MVR checks and monitoring, Employment history, and more.

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Our easy to use web portal and mobile app puts the power of your Relay driver fleet in the palm of your hands.

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Step 1 – Schedule

Whenever you need a driver, simply log in and create a run with the stop-off details or create a shift for how long you need a driver for. 

Step 2 – Dispatch

You can choose a driver or have your run/shift automatically sent out to all available drivers on the network through the Relay app who then accept your run and dispatch. Once they accept it you’re able to fully communicate with the driver as needed. You provide the load, truck, and fuel when the driver shows up.

Step 3 – Track

 Once a run has started you can track the progress right from your app. You get pictures of the pre-trips, instant uploads of BOLs, and notifications in real time when the driver completes each stop.

Repeat and build lasting driver relationships

After each run, you can rate the driver and add him to your “Preferred” Network where you can add him to your fleet and re-dispatch work directly to him going forward.

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No, it’s way better. Relay is the first of its kind Drivershare Network where carriers like you share a pool of pre-vetted drivers you can dispatch whenever you need (full-time or part time). All the drivers on the network belong to you and the other carrier members. Relay pre-vetts and certifies all drivers on the network and provides the technology with support to make it all happen. Whether you need drivers permanently or just to fill in, we guarantee every carrier has multiple drivers available for every truck they want to run on the network.

It’s like having a mega fleet of drivers at your fingertips without the costs and hassle of recruiting and managing them!