Introducing the Driver Availability feature

The new Driver Availability feature makes it easier than ever to view and accept the runs you want to see on the app. You’ll now have more control than ever before over your schedule and the types of runs you do on the Relay Network.

It’s now easier than ever to be offered the exact type of runs you want to do on the schedule of your choice.

By setting your availability you’ll open up endless opportunities with carriers in your area, making it easier than ever to make great money while still having full control over the days you choose to work. 

How to easily set your availability

Click the Calendar Icon

On your Home Screen in the app, click the calendar icon that is located on the top right corner. You can also access it by clicking on the 3 dots in the top left corner, and selecting My Availability

Select Hours and Pay Rate

Confirm the days you want to work, the types of runs you are available for, Start time, end time, preferred shift time, and your preferred pay rates.

Save Your Preferences

Press the Save/Update button at the bottom and now you're good to go! You're now ready to start customizing your schedule based on available runs with carriers in your area.

Frequently Asked Questions

 

How often can I set my availability? – You can change your availability as often as you’d like. The app will prompt you automatically when you’ll need to update your availability. Typically, you will need to update your availability at least once a week. 

Am I required to set my availability? – Once you are authorized, the app will prompt you when you will need to update your availability. It will typically be once a week if it has not been updated recently.

How long does it take to set my availability? – Setting your availability can easily be done within 30-60 seconds, depending on the amount of preferences you choose to add.

Does setting my availability affect my rating if I don’t work that day? – No, it will not. Setting your availability is not a commitment for those days, and not accepting a run for those days will not affect your rating. 

Is there a penalty for changing my availability? – No, there is not. You can change your availability preferences as often as you’d like. 

If you have a question about Relay or how it works, we'd love to help.

62462456 0 team photo blue shir

Click on the chat icon at the bottom to live chat with a member from our carrier success team. Chat hours are M-F 6AM-6PM PST

We can't wait to show you how easy it is to use Relay On Demand to get drivers for your trucks.

62462456 0 team photo blue shir

Elite drivers at the right cost that works for you!

One simple low cost membership

You can use your 15-day free trial to join and start booking/dispatching drivers right away! To unlock the full power of the Relay network you need a monthly membership.  Complete the form at the bottom of this page to see more details about our pricing plans.

Once a member, you set the rate to pay drivers

When you create a run or shift, the Relay app will show you a market rate that other carriers are paying for a similar run to help you set a rate. Our smart algorithms help you always secure drivers at the lowest rates possible. Set your own rate either hourly, per mile, or on a per trip/shift basis. 

Are there any additional fees?

Credit Card Payment Processing Fee

There is a 3.5% charge when using a credit card to pay drivers who drive for you through Relay.

Whenever you create/schedule a run you’ll see the driver cost and fees upfront everytime.

Spend ZERO time managing drivers on the Relay Network

Relay takes away the hassle of trying to manage a fleet of drivers and stay compliant.

Insurance

Relay provides optional coverage the first time you use a driver. Once a driver becomes a repeat driver by doing multiple shifts or runs then you easily add them to your policy by downloading the driver DQF  file right from the app.

Driver Payments

You set the pay rate and Relay takes care of paying the driver for you. There is no need for you to manage payroll, taxes, etc. We charge your card at the end of each run and pay the driver.

DOT Compliance

Relay handles the DOT compliance like drug testing and consortiums, MVR checks and monitoring, Employment history, and more.

56256852 0 Untitled444

Our easy to use web portal and mobile app puts the power of your Relay driver fleet in the palm of your hands.

51939522 0 Screen Shot 2020 07

Step 1 – Schedule

Whenever you need a driver, simply log in and create a run with the stop-off details or create a shift for how long you need a driver for. 

Step 2 – Dispatch

You can choose a driver or have your run/shift automatically sent out to all available drivers on the network through the Relay app who then accept your run and dispatch. Once they accept it you’re able to fully communicate with the driver as needed. You provide the load, truck, and fuel when the driver shows up.

Step 3 – Track

 Once a run has started you can track the progress right from your app. You get pictures of the pre-trips, instant uploads of BOLs, and notifications in real time when the driver completes each stop.

Repeat and build lasting driver relationships

After each run, you can rate the driver and add him to your “Preferred” Network where you can add him to your fleet and re-dispatch work directly to him going forward.

56257397 0 Drivershare

No, it’s way better. Relay is the first of its kind Drivershare Network where carriers like you share a pool of pre-vetted drivers you can dispatch whenever you need (full-time or part time). All the drivers on the network belong to you and the other carrier members. Relay pre-vetts and certifies all drivers on the network and provides the technology with support to make it all happen. Whether you need drivers permanently or just to fill in, we guarantee every carrier has multiple drivers available for every truck they want to run on the network.

It’s like having a mega fleet of drivers at your fingertips without the costs and hassle of recruiting and managing them!