If you have a question about Relay or how it works, we'd love to help.
Click on the chat icon at the bottom to live chat with a member from our carrier success team. Chat hours are M-F 6AM-6PM PST
We can't wait to show you how easy it is to use Relay On Demand to get drivers for your trucks.
Elite drivers at the right cost that works for you!
First, you need to become a Carrier Member
You can join and start booking/dispatching drivers right away! To unlock the full power of the Relay network you need a monthly membership. Complete the form at the bottom of this page to see more details about our pricing plans.
Once a member, you set the rate to pay drivers
When you create a run or shift, the Relay app will show you a market rate that other carriers are paying for a similar run to help you set a rate. Our smart algorithms help you always secure drivers at the lowest rates possible. Set your own rate either hourly, per mile, or on a per trip/shift basis.
Are there any additional fees?
In addition to the driver pay, you will be charged two small fees that cover the costs on the network.
Network Fee
There is a small Network fee charged as a percentage of the driver pay for each run that covers the costs of insurance, workers comp, taxes, etc. This fee depends on the pricing plan and membership you select.
Payment Processing Fee
There is a 3.5% charge when using a credit card to pay for your drivers.
Whenever you create/schedule a run you’ll see the driver cost and fees upfront everytime.
Spend ZERO time managing drivers on the Relay Network
Relay takes away the hassle of trying to manage a fleet of drivers and stay compliant.
Insurance
Relay provides optional coverage the first time you use a driver. Once a driver becomes a repeat driver by doing multiple shifts or runs then you easily add them to your policy by downloading the driver DQF file right from the app.
Driver Payments
You set the pay rate and Relay takes care of paying the driver for you. There is no need for you to manage payroll, taxes, etc. We charge your card at the end of each run and pay the driver.
DOT Compliance
Relay handles the DOT compliance like drug testing and consortiums, MVR checks and monitoring, Employment history, and more.
Our easy to use web portal and mobile app puts the power of your Relay driver fleet in the palm of your hands.
Step 1 – Schedule
Whenever you need a driver, simply log in and create a run with the stop-off details or create a shift for how long you need a driver for.
Step 2 – Dispatch
You can choose a driver or have your run/shift automatically sent out to all available drivers on the network through the Relay app who then accept your run and dispatch. Once they accept it you’re able to fully communicate with the driver as needed. You provide the load, truck, and fuel when the driver shows up.
Step 3 – Track
Once a run has started you can track the progress right from your app. You get pictures of the pre-trips, instant uploads of BOLs, and notifications in real time when the driver completes each stop.
Repeat and build lasting driver relationships
After each run, you can rate the driver and add him to your “Preferred” Network where you can add him to your fleet and re-dispatch work directly to him going forward.
No, it’s way better. Relay is the first of its kind Drivershare Network where carriers like you share a pool of pre-vetted drivers you can dispatch whenever you need (full-time or part time). All the drivers on the network belong to you and the other carrier members. Relay pre-vetts and certifies all drivers on the network and provides the technology with support to make it all happen. Whether you need drivers permanently or just to fill in, we guarantee every carrier has multiple drivers available for every truck they want to run on the network.
It’s like having a mega fleet of drivers at your fingertips without the costs and hassle of recruiting and managing them!
